Pfitztronic

Privacy Policy

Effective Date: January 29, 2025

Welcome to Thuso, a service provided by Pfitztronic Proprietary Limited. This privacy policy is designed to inform you about how we collect, use, and protect your data when you use our platform and services.

1. Information We Collect

When you register and use Thuso, we collect the following types of information:

• Account Information: When you register on the Thuso platform, we collect your business name, email address, and contact information.
• Linked Accounts: We may collect information related to your Facebook Business Platform, WhatsApp Business account, and WhatsApp number to enable messaging services.
• Business Profile Data: You can create a business profile that includes relevant information like customer service guides, product catalogs, manuals, event details, and promotional information.
• Interaction Data: We may collect data on your interactions with the platform and how you use the service, such as messages sent through WhatsApp on behalf of your business.
• Payment Information: For subscription-based services, we collect payment information, including credit card details, billing address, and other payment-related data. This information is processed securely via third-party payment processors, and we do not store your payment information directly.

2. How We Use Your Information

Your information is used for the following purposes:

• To create and manage your Thuso account and business profile.
• To allow Thuso to send messages on your behalf via WhatsApp.
• To provide customer support and respond to queries related to your business.
• To process your subscription payments and manage your subscription plan.
• To improve the platform, customize your experience, and enhance services offered.
• To comply with legal obligations, resolve disputes, and enforce agreements.

3. Data Security

We take the security of your data seriously. We employ industry-standard security measures to protect your personal and business information from unauthorized access, disclosure, alteration, or destruction.

4. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share data with third-party service providers that assist with platform operations, such as hosting and maintenance, and payments.
• Legal Requirements: We may disclose your information when required by law or in response to valid legal requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can update or correct your personal information through your account settings.
• Deletion: You can request the deletion of your account and personal information, subject to any legal obligations we may have.
• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in emails or by contacting us directly.

6. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this privacy policy or the data we collect, please contact us at:

Email: info@pfitz.co.zw

Phone: +26776323310 / +26774178111

Terms and Conditions

Effective Date: January 29, 2025

Welcome to Thuso, a service provided by Pfitztronic Proprietary Limited. These terms and conditions govern your use of the Thuso platform and services. By accessing or using our platform, you agree to comply with these terms.

1. Acceptance of Terms

By registering for and using the Thuso platform, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use the platform.

2. Registration and Account

To use Thuso, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary. You are responsible for maintaining the confidentiality of your account login information and for all activities under your account.

3. Subscription and Payment

Thuso offers subscription-based services. You agree to pay the applicable subscription fees for access to our platform and features. All payment information will be processed through third-party payment processors. You agree to provide accurate payment information and ensure timely payment for the subscription.

Subscription fees are non-refundable, except as required by law. We reserve the right to change the subscription fees, with notice provided to you.

4. Use of the Platform

By using Thuso, you agree to use the platform solely for lawful business purposes. You agree not to use the platform to:

• Violate any local, state, or national laws.
• Infringe upon the intellectual property rights of others.
• Engage in harassment, abuse, or any form of harmful behavior toward others.
• Engage in fraudulent activities or mislead customers.

5. License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use the Thuso platform for your business needs. You may not sublicense, distribute, or reverse-engineer any part of the platform.

6. Data Privacy and Security

Your use of the platform is governed by our Privacy Policy. We are committed to protecting your data, but you acknowledge that no data transmission over the internet can be guaranteed to be 100% secure.

7. Intellectual Property

All content and materials on the Thuso platform, including but not limited to text, logos, software, and graphics, are the property of Pfitztronic Proprietary Limited or its licensors and are protected by copyright and other intellectual property laws.

You may not copy, modify, distribute, or use any of our intellectual property without prior written permission.

8. Termination

We may suspend or terminate your access to the Thuso platform at any time for any reason, including but not limited to a violation of these Terms and Conditions. You may also terminate your account by contacting us directly or through your account settings.

9. Limitations of Liability

Thuso and Pfitztronic Proprietary Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. Our total liability for any claim arising from the use of the platform shall be limited to the amount you paid for the service during the 3-month period preceding the event that gave rise to the claim.

10. Indemnity

You agree to indemnify and hold harmless Thuso, Pfitztronic Proprietary Limited, and its affiliates from any claims, damages, losses, liabilities, and expenses arising from your violation of these Terms and Conditions or your misuse of the platform.

11. Governing Law

These Terms and Conditions are governed by the laws of Botswana. Any disputes will be subject to the exclusive jurisdiction of the courts in Botswana.

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review these terms periodically for any updates.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: info@pfitz.co.zw

Phone: +26776323310 / +26774178111