Medulla

Your favourite, accessible and affordable research assistant.

Answers at your finger tips

We understand the challenges of internet connectivity in low-resource environments and how it can hinder learning. With Medulla, you can access leading LLMs through WhatsApp chat, ensuring students worldwide have an easy and reliable way to learn from anywhere.

Medulla leverages the latest advancements in LLM technology. We are actively working towards launching a fully featured service with multimodal capabilities, enabling it to process and generate text, audio, images, and video.

Chat now on +26777084294

Privacy Policy

Effective Date: 29 January 2025

Company Name: Pfitztronic Proprietary Limited

1. Introduction

Medulla, operated by Pfitztronic Proprietary Limited ("we," "our," or "us"), provides AI-driven learning assistance via WhatsApp. This Privacy Policy explains how we collect, use, and protect user data when interacting with Medulla.

2. Data Collection

When using Medulla, we may collect the following information:

  • Messages sent via WhatsApp to interact with the service
  • Phone number associated with the WhatsApp account
  • Payment information for premium features (processed via online payments or mobile wallets)
  • Usage data to improve service performance

3. How We Use Your Data

Your data is used for the following purposes:

  • To provide AI-generated responses and learning assistance
  • To process payments for premium features
  • To enhance and improve Medulla’s performance
  • To comply with legal obligations

4. Data Sharing

We do not sell, trade, or rent user data. However, we may share data with:

  • Payment processors to complete transactions
  • Legal authorities if required by law
  • Service providers assisting with operational support

5. Data Security

We take reasonable security measures to protect user data, including encryption and access controls. However, users should be aware that no online service is entirely risk-free.

6. User Rights

Users have the right to:

  • Request access to their personal data
  • Request data deletion, subject to legal and operational requirements
  • Withdraw consent for data processing

7. Fees and Payments

Medulla offers free and paid services. Fees apply to specific functions and can be paid online or via mobile wallets. All transactions are securely processed by third-party payment providers.

8. Changes to This Policy

We may update this Privacy Policy as needed. Users will be notified of significant changes through WhatsApp or our website.

9. Contact Information

For questions regarding this Privacy Policy, contact us at: info@pfitz.co.zw

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